I have trusted Mike & Son to maintain and repair my 2012 Nissan for several years, and they continue to earn my confidence. Most recently, they repaired an engine oil leak and replaced a tie rod, and as always, the work was done professionally. The manager, Tracy, is a true gem. Her follow through, communication, and genuine care for customers are exceptional. She consistently goes above and beyond to make sure everything is handled properly. I've also worked with Manny on previous visits. He is an excellent listener who takes the time to explain the mechanic's recommendations in a way that's easy to understand. If there is any uncertainty about whether a repair is actually needed, he makes sure the vehicle is checked first before recommending the work. He then provides a clear estimate, which I really appreciate. What truly sets Mike & Son apart is their commitment to customer service. On one visit, a new mechanic accidentally left greasy fingerprints on my fabric driver's seat. When Tracy learned about it, she personally drove to my home to clean the seat herself. I was genuinely impressed. That level of accountability and dedication is rare these days. If you're looking for an honest repair shop with skilled mechanics and outstanding customer service, I highly recommend Mike & Son. They have earned my trust, and I wouldn't hesitate to bring my vehicle back.
Wanda, thank you for your glowing review! We're delighted to hear that you have continued to trust us with your vehicle over the years. Tracy and Manny appreciate your kind words. We believe that exceptional customer service goes hand in hand with top-notch repairs, and we're thrilled that this commitment shines through. Thanks for recommending us, and we look forward to seeing you again in the future!
- Mike and Sons Automotive, Inc.